Privacy policy for LearnSci

LearnSci is committed to safeguarding your privacy. This policy sets out how we handle information relating to visitors to www.learnsci.com and people who interact with us through it.

Who we are

This website is provided by Learning Science Ltd (trading as LearnSci), a private company specialising in learning technology for science and engineering. Our registered address is 3 Orchard Court, St Augustine's Yard, Bristol, BS1 5DP.

Sub-processors we use

We use the following third-party services. Where data is stored in the United States, transfers are safeguarded by Standard Contractual Clauses with the UK Addendum.

  • Google Analytics: Purpose: Website analytics | Location: US | Privacy Policy
  • Hotjar: Purpose: Website interaction analytics | Location: EU | Privacy Policy
  • Google Workspace (Incl Gemini): Purpose: Forms storage, prospect identification | Location: US | Privacy Policy
  • Webflow: Purpose: Form submission processing | Location: US | Privacy Policy
  • Jotform: Purpose: Teaching Innovation Awards application forms | Location: EU | Privacy Policy
  • Mailchimp: Purpose: Marketing & newsletter emails | Location: US | Privacy Policy
  • Zoho CRM: Purpose: Customer relationship management | Location: EU | Privacy Policy
  • Zapier: Purpose: Automated workflows | Location: US | Privacy Policy

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What we collect and why

Visitors to our website

We collect your IP address (de-identified during your session), device type and screen size, browser information, approximate geographic location (country and city), and preferred language.

  • Data Status: This data is aggregated and de-identified so that individual visitors cannot be reasonably identified by us.
  • Legal basis: Legitimate interests - understanding site traffic and usage to improve our service.
  • Retention: Until no longer useful (e.g. website restructure).
  • Processed via: Google Analytics, Hotjar.

Contact and demo request forms

We collect your name, institution, email address, and the content of your subject and message fields (which may include your role and subject area).

  • Legal basis: Legitimate interests - to respond to pre-sales queries and record exchanges with existing and potential customers. We do not use this information beyond responding to your query.
  • Retention: Until you request removal or the data is no longer needed.
  • Processed via: Webflow, Google Workspace, Zoho CRM, Zapier. (If you opt-in to marketing, also Mailchimp).

Email newsletters and Teaching Innovation Awards information

If you opt in, we collect your name, institution, email address, and any information you provide in text fields.

  • Legal basis: Consent. You can withdraw at any time by unsubscribing or emailing info@learnsci.com 
  • Retention: Until you unsubscribe, request removal, or the data is no longer needed.
  • Processed via: Webflow, Zoho CRM, Mailchimp, Zapier.

Marketing prospects identified from public institutional directories

Where the contact’s local laws allow it, we may identify potential academic contacts from public university staff directories. We may collect your name, job title, department, institutional email, and the URL of the source page.

  • AI Safeguard: We use AI-assisted tooling (Google Workspace/Gemini) to help identify relevance. This processing occurs within a private environment; your data is not used by Google to train their public AI models. All results are manually vetted before contact, and irrelevant records are deleted.
  • Legal basis: Legitimate interests - to reach academic and technical staff in pedagogical and teaching lab roles who may benefit from LearnSci's products. We have completed a Legitimate Interests Assessment.
  • Retention: While the legitimate interest remains live. Reviewed annually; contacts with no meaningful engagement over the preceding 24 months are re-qualified or deleted. Opt-outs are actioned immediately and suppressed indefinitely.
  • Processed via: Google Workspace, Zoho CRM, Mailchimp.
  • Your right to object: You can object at any time by clicking the opt-out link in any email, replying to the email, or contacting info@learnsci.com. We will stop processing your data for this purpose on receipt.

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What we will and will not do

  • Disclosure: We will only disclose your personal information to other organisations if required by law, to investigate or prevent unlawful activity, to defend our legal rights, or to prospective buyers or sellers of company assets.
  • Selling Data: We will not sell your personal information, or share it with third parties for their own marketing purposes.
  • Automation: We will not use your information for automated decision-making or profiling.
  • Security: We take reasonable precautions to protect your personal information. However, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent to us this way.

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Cookies

This site uses cookies; small text files stored on your device that allow the site to remember your preferences between visits. Because our website does not currently feature an automated cookie management tool, you must disable or delete cookies through your browser settings if you wish to prevent their use. Note that this may affect site functionality.

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Other websites

This website may link to other sites. We are not responsible for their privacy policies.

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Your rights

You have the right to access, rectify, or erase the personal data we hold about you, and to restrict or object to processing. To exercise any of these rights, email info@learnsci.com or write to us at 3 Orchard Court, St Augustine's Yard, Bristol, BS1 5DP. We will respond within 30 days. We may require proof of identity. There is no fee unless the request is excessive or unfounded.

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Making a complaint

The Information Commissioner's Office (ICO) is the UK's independent regulator for data protection. If you have concerns about how we handle your data, you can raise them directly at https://ico.org.uk/concerns.

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Changes to this policy

We may update this policy from time to time by posting a new version on our website. This policy was last reviewed and updated on 06/05/2026.

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